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Privacy and Security
SomaFuel Nutrition Limited Privacy and Security Policy
SomaFuel.com (SomaFuel Nutrition Limited) recognizes that privacy is very important to our customers and we pledge to protect the security and privacy of any personal information customers provide to us. This includes customers' names, addresses, telephone numbers, e-mail addresses, credit card information, and any information that can be linked to an individual. SomaFuel Nutrition Limited collects and securely stores this personal information.
As part of our commitment to our customers, SomaFuel has implemented the following comprehensive privacy policy.
SomaFuel.com will protect and preserve customer privacy.
We value our customers' trust and we promise to safeguard the personal information that they share with us through purchases online; the use of credit and debit cards; entries in SomaFuel.com promotions; and visits to our website.
Customers have control of their personal information.
SomaFuel.com (SomaFuel Nutrition Limited) will not release personal information about customers without their permission, except as required by law or legal process (including pursuant to court orders, subpoenas, interrogatories, or similar directive carrying the force of the law), or as set forth below.
By signing up for SomaFuel Rewards or using our website, customers agree to allow SomaFuel Nutrition Limited to contact them about promotions and other information of interest. Customers who do not wish to be contacted may notify us at any time by writing to the address listed below within this policy. Customers on the "do not contact" list will not receive offers for savings by mail/email, will not be automatically entered in sweepstakes by being a SomaFuel Rewards member, and may not receive certain legal notices. SomaFuel.com may use the data it collects to investigate and respond to customer requests, concerns, and claims.
We do not sell, trade or rent our customers' personal information to outside companies or marketing firms, except in connection with SomaFuel.com's loss prevention efforts or as described in this privacy policy.
SomaFuel.com may utilize the services of third-party loss prevention specialists to assist it in cases of suspected fraud or theft, and in connection with such loss prevention activities may disclose personal information as we deem necessary or appropriate without restriction. We may share personal customer information with our affiliates, agents, representatives and trusted business partners for the limited purpose of providing services or information to SomaFuel.com customers at our discretion. We may provide to third-parties certain information that is necessary to fulfill an order you have placed with us, such as providing your name and address to a shipping carrier for delivery or passing on your credit card information to a credit card processor when you pay by credit card. We require our agents and business partners to hold customer information provided by SomaFuel.com in strict confidence, except as specifically set forth in this policy. We are not responsible for any additional information that you provide directly to these third-parties.
SomaFuel.com may collect, store, and use aggregate data that does not contain personally identifiable information, such as demographic or statistical information. This aggregate data may be shared with and used by third parties.
SomaFuel.com does not collect personally identifiable information through passive methods that are hidden from the customer, except as described below.
When you visit our websites, you will be assigned a permanent "cookie" (a small, unique identifier text file) to be stored on your computer's hard drive. The purpose of the cookie is to identify you when you visit our site so we can enhance and customize your online experience.
We also collect certain technical information from your computer each time you request a page during a visit to our websites. This information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring website, if any. We collect this information to enhance the quality of your experience during your visit to our site and for system administration, security and troubleshooting purposes. We will not sell or rent this information to any third-parties.
SomaFuel.com enforces strict security measures to prevent unauthorized access to, disclosure or use of customers' personal information.
When you enter personal information online during the checkout process while making a purchase, that information is encrypted using a security protection called Secure Sockets Layer (SSL) so that information you provide to us is encrypted during transmission over the Internet.
We strive to collect, use and disclose personal information consistent with the laws of the United States.
We are not responsible for the content or the privacy and security policies and practices of any third-party websites accessible from a link on our websites.
SomaFuel.com may provide links to third-party websites in order to provide additional goods, services or information to our customers. Any personal information that you provide when accessing a third-party website is subject to that third-party's privacy policy. SomaFuel.com is not responsible for information you provide directly to a third-party.
We welcome your comments and questions.
Customers may request changes to their personal information by providing written notification to us by mail. In all cases, customers must furnish proof of identity in order to make changes.
As changes occur in SomaFuel Nutrition Limited's business, technology and the laws that affect this policy, we will continue to review and revise this policy. The use of information we gather now is subject to the privacy policy in effect at the time of use. If you have any questions or concerns, please contact one of our Customer Care Representatives at (866) 668-1606 or write us at:
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